If the IP or activity is falsely blocked, please follow the steps to whitelist the variables/rules:
- Go to Centrora menu
IP Managementto locate the IP.
- Check the details by the
Informationbutton for the value of Detected Variables.
- Go to the menu
Advance Settings -> Variables Management, find the variables above and whitelist them.
- Go back to the
IP Managementmenu to remove your logged IP.
Or please refer to Check IP Record Details and Whitelist for more details.